Fix Your Device
Powered by AI.
Describe your laptop, PC, or smartphone issue. Our AI analyzes the problem, provides step-by-step repair guides, and connects you to Sosh professional technicians if needed.
47,820+
Diagnoses Run
89%
Self-Resolved
< 3 min
Avg. Diagnosis Time
My laptop keeps showing a blue screen with error code 0x0000007E after Windows update
Diagnosis complete. Identified SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Confidence
94%
Difficulty
Intermediate
Everything you need to fix it yourself
From first symptoms to final fix — Sosh AI TechFix guides you through every step with professional-grade AI diagnostics.
AI-Powered Diagnosis
Describe your issue in plain language. Our AI identifies root causes with up to 97% accuracy, covering 500+ known device failure patterns.
Step-by-Step Repair Guides
Beginner-friendly instructions with screenshots, tool lists, and safety warnings. Guides for Windows, Android, macOS, and more.
Tool & Parts Checklist
Know exactly what you need before you start. Interactive checklists with Amazon links for parts and tools.
Risk Assessment
Every diagnosis includes a risk level, estimated success rate, and a clear recommendation: DIY or call a pro.
Instant Results
Full AI diagnosis in under 60 seconds. No waiting, no forms, no scheduling — just describe and get answers.
Pro Technician Escalation
If AI confidence is low or you prefer a professional, connect directly to Sosh certified technicians via WhatsApp or booking form.
Repair History & Analytics
Track all your diagnoses, repair outcomes, and device health over time in your personal dashboard.
Time Estimates
Realistic time estimates for every repair based on thousands of completed fixes. Plan your repair session confidently.
From broken to fixed in 4 steps
No tech expertise needed. Our AI does the heavy lifting so you can focus on the fix.
Describe Your Issue
Type what's happening with your device in plain English. No technical knowledge required — just describe the symptoms.
"My laptop screen goes black 10 minutes after turning on, fans run loud"
AI Analyzes & Diagnoses
Our AI cross-references your symptoms against 500+ failure patterns to identify the most likely cause with a confidence score.
Result: Thermal throttling due to dust blockage — 91% confidence
Follow Repair Guide
Get a step-by-step guide tailored to your exact issue, device model, and skill level. Includes tools needed and safety tips.
Step 4 of 7: Remove the bottom panel using a PH1 screwdriver...
Get Pro Help If Needed
If the AI confidence is below 60% or you prefer a professional, book a Sosh technician directly from the app — same day.
Technician booked for tomorrow 10:00 AM — Sosh Cape Town
Choose your repair plan
Start free, upgrade when you need more power. Cancel anytime.
Get started with basic AI diagnostics. Perfect for occasional device issues.
- 5 AI diagnoses per month
- Basic repair guides (3 categories)
- Community support
- Confidence score & risk level
- Unlimited AI diagnostics
- Advanced repair guides (all 9)
- Priority AI responses
- Screenshot upload
Unlimited diagnostics and advanced guides for power users and frequent fixers.
- Unlimited AI diagnoses
- All 9 repair guide categories
- Priority AI responses (< 30s)
- Screenshot & image upload
- Full repair history & analytics
- Saved guides library
- Direct WhatsApp technician access
- Business repair management
For repair shops and freelance technicians managing multiple client devices.
- Everything in Pro
- Repair ticket management
- Multi-device client tracking
- Business analytics dashboard
- White-label repair reports
- API access for integrations
- Dedicated account manager
- Team seats (up to 5)
All plans include 256-bit encryption, GDPR compliance, and 99.9% uptime SLA. Powered by Stripe.
Trusted by real people with real problems
From students to IT professionals — Sosh AI TechFix has helped thousands fix their devices.
My MacBook Pro had a kernel panic loop and I was about to spend R3,500 at a repair shop. Sosh AI diagnosed it as a faulty kext file in 45 seconds and gave me exact Terminal commands to fix it. Saved my entire project deadline.
Thabo Molefe
Freelance Graphic Designer · Johannesburg, SA
I use the Technician Plan for my repair shop. The repair ticket management and client tracking features are exactly what I needed. The AI diagnoses help me confirm my own findings faster — clients love getting a professional diagnosis report.
Priya Naidoo
IT Support Technician · Durban, SA
My budget Android phone got stuck in a boot loop before my exam submission. The AI identified it was a failed system update and guided me through ADB recovery mode step by step. It even listed the exact commands. Genuinely impressive.
Sipho Dlamini
University Student · Cape Town, SA
My Dell laptop was overheating and throttling during video calls. The AI correctly identified dust-clogged thermal paste degradation and gave me a full disassembly guide with photos. The confidence meter was at 91% — I trusted it and it was spot on.
Amina Hassan
Remote Work Consultant · Nairobi, Kenya
Need professional help?
Our Sosh technicians are available for in-person and remote repair. Reach out directly or use the form below.
⚡ Emergency Repair?
For urgent device failures, WhatsApp us directly for same-day service.
WhatsApp Us
+27 (0) 00 000 0000 · Typically replies in 5 min
Call Us
+27 (0) 00 000 0000 · Mon–Sat, 8AM–6PM SAST
Email Support
support@soshai.co.za · Response within 2 hours
Service Locations
Cape Town · Johannesburg · Durban · Remote (all SA)